LIVE CHAT TOOL

Chat tool for direct interaction with users who visit your site. Installation of the tool on your website and quick and comprehensive training to use it.

LIVE CHAT

PRE-COMPOSED ANSWERS

COMPLETE CUSTOMER INFORMATION

AUDIBLE ALERTS

Possibilities of the tool

  • Know in real time the pages visited by Internet users;
  • Audible alerts when an Internet user engages the conversation/ requests information;
  • Know the geographical location of visitors;
  • Know the visiting time of Internet users;

Possibilities of the tool

  • Offers visitors to send questions in the form of tickets/forms;
  • Offers visitors the opportunity to express their satisfaction after the chat;
  • Know the PI of visitors;

We train you to manage the tool

  • Programming as many respondents (employees with avatars) as necessary;
  • Scheduling of a Director of Respondents;
  • Conversation between respondents and/or manager in silent mode (hush) without the visitor/user noticing;
  • Pre-made response programming for respondents;
  • Automatic preset message programming to prompt visitors to converse;
  • Viewing the number of conversations/chats;
  • Viewing the length of conversations;
  • Consultation of the deadline for responses to questions sent by Internet users;

It turns out that customers are easier to answer such questions if the interlocutor is present only in the form of a dialog box, a bit like a «chat» on Messenger, WhatsApp, etc. Their inhibitions fly away more easily because they are not there in person.

Want to test the tool? Go for it!